Support

About UCSA HELP

If you need a helping hand, direct yourself to UCSA HELP – the UCSA's very own band of helpful Law Student Volunteers!

UCSA HELP is a drop-in service between 10am and 2pm weekdays, where students can talk to a Law Student Volunteer about any issue they may be facing.

The service is independent from the University and completely confidential. The issues may relate to the University, or may be external and to do with any number of things, such as tenancy, employment or legal matters.

Common issues we see include aegrotat queries, exclusion letters, financial stress, assistance in communicating with lecturers, requesting remarking of assessments, potential grievances and more!

The UCSA HELP team member will gather as much info as possible then pass all that is relevant on to the Student Advocate. The Student Advocate will then follow up ASAP by researching the relevant regulations, formulating their thoughts and getting in touch with you about the issue. Hopefully it'll be all gravy from there!

The support you may receive from the Student Advocate includes assistance in writing a letter to the University or external party, honest advice as to how your situation compares with the relevant UC regulations, and a support person or advocate to attend meetings with you.

So: if you're facing an issue and are worried that it is affecting your study (or has the potential to) come on down to the UCSA offices and have a confidential yarn. We're located in the Undercroft of the James Hight Library.