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SAT 19TH OCTOBER

GENERAL FAQ’s

When is UCSA Tea Party ’24?

UCSA Tea Party ‘24 is held on Saturday the 19th of October 2024 from 10:30am until 5:00pm.

Where is UCSA Tea Party ’24?

UCSA Tea Party ‘24 is held across 3 stages at Haere-Roa, and Haere-roa lawn. Entry to the venue is accessible via the UCSA Carpark at 90 Ilam Road.

When will the UCSA Tea Party ‘24 line-up be announced?

The UCSA Tea Party ‘24 line up will be announced on Monday 9th September 2024.

When are individual tickets going on sale?

Individual tickets will go on sale on Wednesday the 11th of September 2024.

I’m not a UC Student, can I go to UCSA Tea Party ‘24?

Sorry team, TEA PARTY IS UC STUDENT ONLY.


The ONLY EXCEPTION is for ARA Students living at a UC Halls of Residence - Proof of address required at arrival of the event, i.e., letter or bank statement with address.

Does the name on my ticket need to match my I.D.?

All ticket holders must carry valid Student ID that matches the name printed on/registered to your ticket. Any person who presents at UCSA Tea Party ‘24 with a ticket which does not match their ID will be refused entry, and the ticket will be cancelled, without refund.

AGE RESTRICTIONS AND ID

Is there an age restriction to attend UCSA Tea Party ’24?

UCSA Tea Party ’23 is a R18 event.


Consequently, in accordance with New Zealand liquor licensing laws we will only permit entry to Tea Party if you can present one of the following forms of ID approved under the Sale of Alcohol Regulations 2013, alongside your ticket.

  • Any current passport
  • A current New Zealand drivers’ licence
  • A current Kiwi Access Card - This new Hospitality NZ card replaces the 18+ Card and is available for both NZ nationals and foreign visitors.
  • A current Hospitality NZ 18+ Card - New 18+ Cards are no longer available but existing 18+ Cards continue to be valid ID for 10 years from the date of issue.
Physical copies only, photographs will not be accepted.

My 18th birthday is soon after UCSA Tea Party ‘24. Can I attend the R18 event?

No, you cannot attend. If you are wanting to attend UCSA Tea Party ‘24, you must be 18 years of age on the day of that event.

Can I attend UCSA Tea Party ‘24 as a Minor if I bring my Parent or guardian, or if they write a letter to say I’m allowed?

No, all attendees to our R18 Events must be 18 years of age. Minors cannot attend, even if they are supervised.

How can I get a Kiwi Access Card?

The Kiwi Access Card (formerly known as the 18+Card) can be used as evidence of age and/or photographic identification in New Zealand. It costs approximately $55 incl. GST and NZ Post estimate it will take approximately 2 weeks from the application date to receive your Kiwi Access Card.


You can download an application from their website or pick up in-store from participating AA and NZ Post locations.

Can I use my birth certificate, firearms license or any other unapproved I.D.?

No. We can only accept the approved forms of ID as listed above. It’s a law thing, not our choice!

I have lost my approved I.D. what can I do?

You must have one of the three forms of approved ID to enter our ORI’24 music events. We cannot accept any other forms of ID whatsoever, so if there’s still time, apply for a new ID. You could;

  • Apply for an emergency passport (est. 3 Days for NZ Citizens)
  • Apply for a Kiwi Access Card (est. 4 Weeks)

Otherwise, sorry – better luck next time!

Do I also need to bring my UC Student ID alongside an Age ID?

All UC Student ticket holders must also present their current UC Student ID alongside their Age ID on arrival in order to prove that they are a current UC Student.

I managed to lose my UC Student ID. Can I still attend?

Head to UC Security and get another UC Student ID / Canterbury Card. (It will cost you $35, but you’re going to have to do it anyway!) UC Security are open 24/7, so no excuses for not getting a new one! If you turn up to the gate without one, we'll just send you over there anyway.

Does the name on my ticket need to match my I.D.?

All ticket holders must carry valid Student ID (or Age ID for non-student ticket holders) that matches the name printed on/registered to your ticket. Any person who presents at an RE ORI ’24 event with a ticket which does not match their ID will be refused entry, and the ticket will be cancelled, without refund.

TICKETING

Where can I purchase Tickets to UCSA Tea Party ‘24?

Tickets are available at https://haereroa.flicket.co.nz/

Can I purchase tickets from the gate?

Gate Sales will be made available ONLY if the specific event does not sell out in advance. We recommend purchasing tickets at your earliest opportunity.

Why is my ticket not appearing in my inbox?

You will receive a ticket confirmation shortly after the successful processing of your transaction. In some cases, it may take a few minutes to appear.


To prevent unauthorised resale and scams, we do not send your actual ticket with the barcode displayed until closer to the event. You will receive notification that your event ticket is available at that time.


If your payment was successfully completed and the confirmation still hasn’t appeared in your Inbox, Junk or Spam folders, please email the ticketing agent directly at support@flicket.co.nz

I've purchased a ticket on VIAGOGO, TIXEL, or another unauthorised platform. Can I verify if they are legitimate?

The only tickets we can guarantee are legitimate are those purchased directly from Flicket.


We can never guarantee the validity of a ticket that was purchased through a third-party platform, such as Tixel, Viagogo, Facebook or other marketplaces. Festival Tickets are non-transferable and any person carrying a ticket which is not in their name will be denied entry.


In some cases, the event may utilise an official resale service for the purpose of reselling tickets. Where this is used, the original tickets are cancelled and a new ticket will be issued in the name of the buyer. Any re-sale platform will only be activated once the Event is sold out and communicated to existing ticketholders at that time, though the Organiser makes no guarantee resales will be permitted now or in the future.


If you did not purchase your ticket using the Flicket platform, it is likely your ticket will not be honoured. The Organiser accepts no liability for any losses incurred as a result of the purchase of tickets from any unauthorised third-party, whether deliberate or unintentional.

I can no longer attend. Can I resell my ticket?

Can’t attend UCSA Tea Party ‘24, or you want to buy a ticket off a mate?


You MUST transfer your ticket via FLICKET, because the name on the ticket must match the name on the attendees R18 ID. That means no gifting it to a mate, or dodgy Facebook trades.

How do I sell my ticket to someone I know, or for less than I paid?

You can do this by setting the price and sending a link directly to the person buying it. How it works:

  1. You email someone a link to repurchase your ticket.
  2. They repurchase it through our system and once they do this you will receive a refund for your ticket (minus fees).

Use this link for more info: https://flicketfaqs.groovehq.com/help/transferring-tickets

What if I don’t have someone to sell my ticket to?

If the event has sold out, we will turn on the ability to sell your ticket to other people. To do this, login to your account on Flicket, click your initials, select “My Tickets”, click “View Tickets” on the ticket you want to sell, and select “Sell My Ticket”.


Please note, you can only sell your ticket for the amount you paid for it using this method. If you want to sell for less than you paid, you’ll need to find someone to sell to directly.

Does the name on my Ticket need to match the name on my ID and Student ID?

All ticket holders must carry valid Student ID (or Age ID for non student ticket holders) that matches the name printed on/registered to your ticket. Any person who presents at UCSA Tea Party ‘24 with a ticket which does not match their ID will be refused entry, and the ticket will be cancelled, without refund.


If they don’t currently match – follow the instructions here to transfer / sell / swap your ticket. This is the only way to change the name on a ticket.


Please make sure that you have entered the correct email address when completing your order or you will not receive your tickets.

What are the ticket terms and conditions for 2024?

Check out our general terms and conditions below, including more info about what you can and cant bring in:

What is the UCSA’s policy towards harassment at events?

The UCSA holds a zero tolerance towards any forms of harassment at our events. We are committed to placing the safety of our employees, contractors, attendees and public above all else to ensure that UCSA RE ORI’24 delivers the best possible experience to start the year at UC!

Who should I talk to if I feel unsafe?

Our friendly event staff and security are always around to help! At any point if you feel unsafe, intimidated, or harassed, please make sure you let us know, by reaching out to any staff on site or if you’re after something more discreet use our number below or ask for an angel shot.


During the event you can call or text 027 UCSA 111 (027 8272 111) with a description of what’s happening. This will go directly to a Senior member of the UCSA Events Team who will be able to help, whatever your situation may be.

What is the “Angel Shot”?

Asking for an Angel Shot is another way of telling us staff that you’re feeling harassed whilst at UCSA Tea Party ‘24, and at other events throughout the year. Our event, bar and security staff know that if you ask for an Angel Shot, this means you’re distressed and need assistance. We ‘ll discreetly take you to a safe space and support you in choosing how you’d like to proceed.

Will there be a drug checking service prior to UCSA Tea Party ‘24?

As part of wider alcohol and drug harm minimisation strategies, anonymous and free drug testing will be carried out by 'Know Your Stuff', a community organisation committed to reducing drug related harm at festivals and events.


The UCSA does not condone drug use of any kind, but we are aware of the realities that exist. Because of this, we feel harm prevention methods are necessary. Although we have little control over the intent for use, Know Your Stuff and the NZ Drug Foundation provide a service which helps to provide education and information to reach the same objective.


The date and time for this service will be announced closer to the event date.

ACCESSIBILITY

Do the UCSA Tea Party ‘24 cater for persons with access needs?

UCSA Tea Party ‘24 is your time to shine! Our team are passionate about making your day as enjoyable as possible.


Haere-roa Lawn is reasonably flat venue. There may be some uneven surfaces and moderate terrain (tree roots, pathways, buried sprinkler heads and pot holes in the grass fields) to navigate while within the venue.


If there’s anything we can do to assist you in your access needs, please let us know - we shall make every effort to make a reasonable adjustment and meet your needs where possible.

Are there any accessible parking options?

There are reserved mobility car parks located close to Haere-roa’s main entrance and the route to the festival main entrance is step free.

Where is the accessible entry to the venue?

The entry to the venue may pose extra challenges to patrons in wheelchairs or with other access needs due to limited entry width. If you are concerned about access via the principal entrance, please contact our team, or talk to a member of our team on the day who will be able to assist you in entering smoothly.

What accessible toilet facilities are available?

There is an accessible portaloo clearly marked and located close to the stage, and inside Haere-roa. If you require assistance accessing or finding these toilet facilities, please speak to our team.


All portaloos on the festival site, and toilets inside Haere-roa are gender neutral.

Where can I find information about other access considerations?

We appreciate you may have specific needs that we have not addressed above. If there’s anything we can do to assist you in your access needs, please let us know - we shall make every effort to make a reasonable adjustment and meet your needs where possible.


You can either email events@ucsa.org.nz or call our team between 8.30am-5pm, Monday – Friday on 03 369 0555. You can also message us on Facebook and Instagram.

CONCERTS

What time do gates open and close?

Gates open from 10:30am – 12:30pm, Saturday the 19th of October 2024.


Please arrive early to avoid any potential queues and check out the support acts. We’ll have plenty of entry lines so you can enter relatively quickly.


When you are in line, please be patient – As long as you have a ticket, meet the conditions of entry*, and are in line before the closure time you will get in. (your entry will still be dependent on you passing the ID, ticket, intox checks etc.).

Am I able to leave each UCSA Tea Party ‘24 and then return later?

No, once you leave the event that’s it. You won’t be allowed to re-enter the festival. There are strictly no ‘pass outs’.

What is the Dress Code?

We all know costumes are one of the best things about Tea Party... and we can't wait to see what you come up with this year.


The UCSA does reserve the right to ask anyone to remove (or alter) offensive costumes before they enter the venue. Having to do this is annoying for everyone involved. Do you really want to get all the way to front of the line only to be told you can't get in until you go home and change?


For example: no weapons, or anything that resembles a weapon. Nothing that includes extreme nudity and/or costumes that have 'fake nudity' inferred. Absolutely no black face, or culturally offensive costumes.


Feel free to message us to check... but if you're not sure whether you costume is offensive... yeah, it probably is.

What’s the deal with shoes?

Tea Party is an all-day music festival, and you are going to spend a lot of time on your feet. Break out your best doof kicks and be sensible!


Bare feet, jandals, heels, Birkenstock's, and shoes without a backstrap are NOT ACCEPTABLE,and you will be asked to change them before being allowed entry.

The forecast predicts rain or poor weather - what should I do?

UCSA Tea Party, hosted on Haere-roa Lawn, is an all-weather event, and sheltered cover is limited within this venue.


Make sure you check the forecast in advance, prepare with warm clothing and rain protection (Coats or Ponchos). Plan ahead to ensure you can enjoy the festival safely – preparedness is your friend.

What are the other conditions of Entry?

Check out the full list of conditions of entry here

What are the other conditions of Entry?

Check out the full list of prohibited items here

Can I bring my own drinks with me to events?

UCSA Tea Party ‘24 takes place in a full licenced venue, with bars operated by The Foundry. A wide selection of alcoholic and non-alcoholic drinks are available.


You cannot bring your own drinks into the venue. Anyone caught attempting to bring external drinks into the venue will have them confiscated. Anyone found with contraband inside the venue will be removed from the event.

Is there a Liquor ban?

Remember there’s a Liquor Ban in effect in the Riccarton and Ilam area at all times, so don’t be wandering the streets with any beverage or you’ll have a $250 fine to deal with.

Where can I find Lost Property?

Lost property can be found at the Foundry Bar during the events, and from UC Security post event.

Behaviour

Patrons may be refused entry to or asked to leave the venue if they:

  • Are not in possession of a valid ticket or pass.
  • Are not in possession of a Student ID and R18 ID
  • Are the subject of a current trespass order.
  • Attempt to bring in, or are found with, prohibited items.
  • Appear intoxicated or under the influence of drugs, or otherwise behave in a disorderly or offensive manner.
  • Fail to comply with security or entry staff requests, including submission to a search.
  • Are carrying out illegal or unauthorised activities within the venue.