FAQs

Individual event tickets will go on sale soon - keep an eye on our channels for updates. Tickets will include UCSA-run events like Mardi Gras, but not Electric Avenue or the rugby.

You should receive a confirmation of your purchase via an email from Eventbrite. Please note that you will receive an individual ticket for EACH event and these will be sent at least 48 hours before the event.

Please make sure that you have entered the correct email address when completing your order or you will not receive your tickets.

Combo tickets to Electric Ave are valid for entry at Haere-roa only - you will then be taken via bus to Hagley Park in the early afternoon. Bus times will differ from when Electric Ave gates open and will be confirmed closer to the event.

Combo tickets are for UC Students only.

A limited number of public tickets are available to Summer Stein and Mardi Gras.

There are no public tickets available to The First Froth or Toga. However, you can attend as a UC Student's “plus one” by purchasing a Friends with Benefits ticket.

So you don’t go to UC, but your best mate does? Then buy a “Friends with benefits" ticket. Both you, and your friend must have your own ticket (They buy the “UC Student” one, you buy the “Friends with Benefits” one). You must arrive at the venue with your UC student friend – if you don’t, you won’t get in. Each UC student can bring 1 x "Friend with Benefits" with them to the venue ... not 6! The name on your ticket must match the name on your Age ID.

Sucks to be you. Head to tixel.co.nz to sell your ticket. You MUST sell your ticket this way. No gifting it to a mate, no dodgy Facebook trades. You must use Tixel because your ticket / student / official id names must all match.

The UCSA does not support the purchase of tickets from Viagogo, Trademe, individuals on Facebook or Facebook Marketplace. These platforms are known places for fraudulent tickets and we cannot guarantee whether tickets purchased from these platforms are genuine. Fraudulent tickets will not be accepted and ticket holders will be required to purchase new tickets

If you did not purchase a ticket from Eventbrite, we cannot guarantee that your ticket is genuine.

In order to take the risk out of the equation you must buy and sell all third party tickets through Tixel.co.nz

If they don’t, head to tixel.co.nz to list / sell / swap your ticket.

Head to UC Security and get another Canterbury Card. (It will cost you $35 if you lost one, but you’re going to have to do it anyway.) UC Security are open 24/7, so no excuses for not getting a new one! If you turn up to the gate without one, we'll just send you over there ...

We have two R17 music events – The First Froth (18/2) and Toga (20/2). Sorry, you can't attend Summer Stein or Mardi Gras.

There's loads on! Check out our events calendar for the full list.

Questions about accessibility

For any questions about accessibility at O.Week, please get in contact with the UCSA Events Team: events@ucsa.org.nz or 03 369 0555.

UCSA office hours are 8.30am to 5pm Monday to Thursday, and 8.30am to 4.30pm Friday.

Wheelchair access

Haere-roa and the Ngaio Marsh Theatre are fully wheelchair accessible, with a number of accessible toilets, and rest areas available.

Hearing loops

The Ngaio Marsh Theatre has a hearing loop in place for any event in that space - both passive (not using the speakers) or active (using the speakers).

There is no hearing loop available outside.

Arriving by car

Onsite car parking is available in the UCSA carpark outside of Haere-roa. Overflow car parking is available along Ilam Road.
There is a drop-off zone directly outside the venue

Arriving by bus

The closest bus stop is University – Ilam Road, which is opposite the venue for routes P, and 100. Bus timetables can be viewed on the Metro website.

Arriving by taxi or ride share

Taxis and ride share vehicles are able to use the drop off zone in front of the main doors. Taxis are not available from the end of the night.

Food and beverage
Water is freely available at Haere-roa. There will be some food outlets open during ticketed events Mardi Gras, Comedy Club, First Froth, Toga and Summerstein.

The Foundry is also located inside Haere-roa. Inquire with The Foundry Team for open hours.

Please refer to your ticket to review the event terms and conditions.