The Advocacy & Welfare team is here to help.

Many students face issues or difficulties during their university studies. UCSA Advocacy Welfare team is a group of qualified and experienced Student Advocates who offer confidential advice and support. The Student Advocates will listen to your concerns and assist you with the issues you are facing. You can find out more about the A&W team here.

When accessing the service, your Student Advocate will work together with you to assess your situation and discuss the best course of action in your circumstance. Your Student Advocate can assist with your response to the relevant UC department / staff member, as well as review draft letters and accompany you to meetings or hearings.

If they are not able to offer you the kind of help you need, they are able to refer you to the right people/service for expert advice.

The UCSA is independent from the University of Canterbury, and the Advocacy and Welfare team is able to provide you with independent advice. Students who access the service have a number of rights and responsibilities.