COVID-19 Update: 13 May 2020

The Advocacy and Welfare Team are now working remotely, but please know that we can still help with independent advocacy as well as welfare services like Mickle Fund Loans, the Medical Prescription Grant, the Hardship Grant, and food support.

The Food Support Service will now be provided through e-vouchers rather than parcels. We've also revamped our Foodbank into a Foodbank Grant for the time-being, which is easier to deliver while working remotely.

For full updates on our support services, visit our COVID-19 page.

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The UCSA Flu Vaccination Subsidy Scheme

If you’re a UC international student, or a UC domestic student NOT enrolled at the UC Health Centre, you can now apply for a subsidy on your flu shot. To apply, email us at

Numbers are limited, and the shots are performed at the UC Health Centre.

Flu vaccines are free to all domestic students enrolled and funded at UC Health Centre. They’re also free to all domestic students with a chronic illness, i.e. asthma (if on a regular preventative therapy), diabetes etc. These students don’t need a UCSA subsidy.


The Student Advocate is here to give you advice about your situation, explain what your options are, and also help you navigate the university system.

If we cannot help with your situation, we can definitely put you in contact with someone who can.

Independent Advocacy Advice

As an employee of the UCSA, which is independent from the university, the Student Advocate is able to act on behalf of you, the student (something that UC staff are unable to do). The Student Advocate is able to assist you with a number of matters here at UC.

We can assist with:

  • Academic Appeals
  • Grievances, Complaints, Concerns
  • Special Consideration Applications or Late Withdrawals
  • Dispute Resolution
  • Disciplinary Issues

The Student Advocate can:

  • Provide confidential independent advice and support
  • Assist you with drafting applications and letters
  • Attend meetings with university staff with you

How to get help:

Handy to Know:

We are not always available to accept drop-ins because of meetings or other work matters. If you would like to guarantee a meeting time you can always book an appointment in advance using the the form located under the make an appointment tab below.

Make an Appointment:
Call or Email:
UCSA Help Volunteers:

UCSA has partnered with Specsavers (Riccarton) to provide enrolled UC students with $10 eye exams! 

Optometry - New


There are a number of financial assistance options available to assist enrolled UC students in times of hardship.


If finances have gotten a bit tight and you need some help with groceries, the Foodbank may be for you.  Enrolled students are eligible to apply for UCSA Foodbank once a term, and if approved will be provided with $30 New World vouchers and non-perishable items that the Advocacy & Welfare team keep in stock in their office. The vouchers, however, cannot be used on alcohol, cigarettes or phone cards.  To enquire about Foodbank, drop in to see the UCSA HELP volunteers or contact the Advocacy and Welfare Team members to make an appointment.


**Please bring your own bags to hold the non-perishable items**

Food Support Service
Hardship Grant
Medical Prescription Grant
Mickle Fund Loan
Mickle Fund (Small Loan)

Contact us:

Ee-Li Hong
Advocacy & Welfare Manager
Nathan Simkiss
Student Advocate
Jessica Andronico
A&W Student Advisor | Dental Coordinator

The UCSA office is open Monday to Thursday 8:30am till 5:00pm, and Fridays 8:30am till 4:30pm.